MBS 2012 Consulting in Organisations Module Handbook 2012-2013 Students: Group of 5 Module Leader: Jolanta Jagiello
Aims This module builds on learning achieved in both the level one by providing an opportunity to apply theoretical knowledge to organisation practise. This is achieved by students working in small teams on a real time consultancy project which takes place in a variety of public, private and voluntary sector organisations. It gives the student the responsibility of managing themselves, their time, their team relationships and their relationships with external clients to achieve outcomes of real significance to the organisation.
Learning outcomes Knowledge On completion of this module, the successful student will be able to: - Define what issues organisations see as problematic - Write an evaluative business report for the organisation - Decide what consulting style to adopt dependent on the organisation concerned - Draw up a team behaviour contract - Conduct systematic research into an organisational problem - Learn about the client organisation with particular reference to organisational culture
Skills This module will call for the successful student to: - Work effectively in a team - Write a business report which will be credible to the client - Deliver a persuasive oral presentation to the client et al. - Work flexibly according to the clients needs - Take responsibility for themselves and others - Conduct a learning review - Develop specific skills and knowledge appropriate to the problem being addressed
Syllabus - The context of organisational consultancy - Consulting styles - Organisational culture - Team Building - An introduction to consulting activities - Gaining access to the organisation - Consultancy work with the client - Reviewing progress with the client
Learning, Teaching and Assessment Strategy The emphasis of this module is in the practical application of personal and organisational knowledge and skills to a real life problem presented by the participating organisation. To this end, initial lectures and workshops focus on input, application, simulation, feedback and review of the knowledge and skills needed, as outlined above. Lectures cover the whole cohort. Workshops take place simultaneously comprising of approximately 20 students in order to provide specific skills development. Students then make a number of visits to the client organisation in order to conduct research into the problem and are them expected to report back both to the client, the module tutor and their peers. A feature of this module is the ongoing feedback students obtain both from the tutor but in particular from their peers
Assessment Scheme There are four elements to this assessment process which reflect the nature of the teaching and learning taking place.
Coursework: - Oral presentation to client organisation and tutor - Peer assessment of contribution to the team activity and consultancy - Individual learning review - Written report to the client
Learning Materials Wickham PA, Management Consultancy, Pitman, 2004 Lee-Davies, L., Developing Work and Study Skills, Thompson, 2007
In addition the module handbook contains a significant amount of material and further materials, such as previous client reports.
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